XChange Germany 2026 - AGENDA
Tuesday, 03 November 2026 | Congress Center Rosengarten in Mannheim, Germany
Pick up your conference badge and personalised itinerary at registration, then pop back any time you have questions that you need answered or feedback that you would like to share. The XChange Events team is there to help you!
Come get energised for the day ahead. We will share insights into the content that should not be missed, while giving attendees the opportunity to converse with peers who can offer valuable perspective on good practice.
AI is developing faster than many partner solutions can realistically handle. Infrastructure, skills, data strategies, and business models: partners are facing new challenges. With increasing demand for AI-powered services, solution providers are confronted with growing computing requirements, changing customer expectations, and increasing investment pressure, even before returns are in sight. In this presentation, we examine how partners are responding to the AI boom, where the greatest tensions lie, and what this next phase of AI adoption could mean for the growth, differentiation, and resilience of the sales channel.
AI is not only changing how MSPs operate; it is fundamentally redefining client expectations. As predictive intelligence increasingly replaces traditional automation, the industry’s competitive advantage is shifting from solving problems to preventing them from occurring in the first place. This session explores the future of managed services and outlines the strategic steps every MSP should take today to succeed in an AI-driven world.
Tailored, interactive presentations from leading technology vendors, delivered in intimate peer groups. Explore innovation solutions, exchange perspectives and discuss shared challenges through Q&A and group discussions.
A chance to connect with peers, industry experts, and vendors over coffee and refreshments.
Modern IT begins with control over endpoints. However, the next stage of evolution goes further: it provides insights, identifies risks at an early stage, and supports informed decision-making. Tim Korte and Kai Radschun demonstrate how traditional endpoint management and proactive IT approaches ideally complement each other, and why this interplay is becoming increasingly important for both customers and partners.
Mergers offer VARs the opportunity to leverage economies of scale, expand their own portfolio and expertise, and thereby strengthen their market position. M&A experts provide insights and explain how takeovers can be successfully prepared and executed.
A chance to relax, enjoy a meal, and network with peers in an informal setting.
Seven minutes, a clear look at the MSP market in 2026, and a question that’s on many minds: Why do some MSPs grow profitably while others stagnate? Data-driven, straight to the point, and packed with actionable insights you can put to use immediately.
AI is Changing the Business Model of System Integrators. Artificial intelligence is a disruptive force that offers new opportunities for system integrators, but not without reservations. In this panel, experts and practitioners from the systems integration industry and AI providers discuss what future value chains and margin protection can look like, and how the transition to the world of AI can succeed.
Tailored, interactive presentations from leading technology vendors, delivered in intimate peer groups. Explore innovation solutions, exchange perspectives and discuss shared challenges through Q&A and group discussions.
Another opportunity to build connections and discuss potential collaborations.
Rising labour costs and pricing pressure demand operational discipline. This panel examines automation maturity, AI-driven service desk optimisation, technician productivity metrics, and cost-control strategies that leading MSPs are using to defend profitability. Practical metrics and real benchmarks will be shared.
Exploring how efficient decision‑making underpins every aspect of human spaceflight, from astronaut selection and training to daily operations aboard the International Space Station. She reveals how astronauts learn to process complex information quickly, prioritise under pressure, and make calm, precise choices in environments where mistakes are costly and time is limited
As the conference draws to a close, join us for the XCellence Awards, recognising exceptional achievements across the event. This session is a chance to celebrate those who have demonstrated outstanding performances throughout XChange Deutschland.
A brief summary of key takeaways and final thoughts to conclude the event.
Join us for post event drinks at Ella & Louis to reflect on the day and continue to network.
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