XChange Germany 2026 - AGENDA
Tuesday, 03 November 2026 | Congress Center Rosengarten in Mannheim, Germany
Pick up your conference badge and personalised itinerary at registration, then pop back any time you have questions that you need answered or feedback that you would like to share. The XChange Events team is there to help you!
A warm welcome to all attendees, setting the stage for an insightful day of networking, discussions, and business growth opportunities.
AI is developing faster than many partner solutions can realistically handle. Infrastructure, skills, data strategies, and business models: partners are facing new challenges. With increasing demand for AI-powered services, solution providers are confronted with growing computing requirements, changing customer expectations, and increasing investment pressure, even before returns are in sight. In this presentation, we examine how partners are responding to the AI boom, where the greatest tensions lie, and what this next phase of AI adoption could mean for the growth, differentiation, and resilience of the sales channel.
MSPs, VARs and resellers across the DACH region are under increasing pressure to deliver more value with fewer resources — while meeting rising customer expectations around security, compliance, and service quality.
In this session, ConnectWise shares how leading partners are standardising operations, improving visibility across their business, and building scalable, profitable service models in a highly regulated and competitive market. The discussion will focus on practical ways to simplify service delivery, strengthen operational maturity, and create predictable, recurring revenue — without adding unnecessary complexity.
Designed for MSP and channel leaders, this session explores how the right operational foundations enable partners to grow with confidence, improve margins, and position themselves as trusted, long‑term advisors to their customers.
One-on-one and small group meetings with top vendors and industry leaders, providing valuable partnership and business opportunities.
A chance to connect with peers, industry experts, and vendors over coffee and refreshments.
Private equity and strategic buyers continue to reshape the German channel landscape. This fireside chat outlines current valuation trends, what investors look for, and how MSP owners should prepare whether scaling, acquiring or considering an exit. It is a strategic session for business owners thinking beyond the next quarter
A chance to relax, enjoy a meal, and network with peers in an informal setting.
AI is Changing the Business Model of System Integrators
Artificial intelligence is a disruptive force that offers new opportunities for system integrators, but not without reservations. In this panel of experts, practitioners from the systems integration industry and AI providers discuss what future value chains and margin protection can look like, and how the transformation to the world of AI can succeed.
Another opportunity to build connections and discuss potential collaborations.
Rising labour costs and pricing pressure demand operational discipline. This panel examines automation maturity, AI-driven service desk optimisation, technician productivity metrics, and cost-control strategies that leading MSPs are using to defend profitability. Practical metrics and real benchmarks will be shared.
A surprise guest from outside the IT industry shares powerful insights on leadership, resilience and navigating change — leaving channel leaders inspired and energised for what’s next.
A brief summary of key takeaways and final thoughts to conclude the event.
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We are constantly developing this agenda. As a sponsor or speaker, you can help shape the agenda. We look forward to receiving your enquiry.